Refund & Cancellation Policy

At RshopX, we aim to provide a smooth and transparent shopping experience. This policy outlines the terms for order cancellations, returns, and refunds.

1. Order Cancellation

• Orders can be cancelled before they are processed or shipped

• Once an order has been shipped, it cannot be cancelled

• To request a cancellation, please contact us immediately at rshopxhelp@gmail.com or call 9631410611

2. Returns

• We accept returns only in case of:

  • Damaged product

  • Defective product

  • Wrong item delivered

• The return request must be raised within 48 hours of delivery

• The product must be:

  • Unused

  • In original packaging

  • With all accessories and invoice

3. Non-Returnable Items

• Products that are used, damaged by the customer, or missing original packaging are not eligible for return

• Certain items may be marked as non-returnable (if applicable)

4. Refund Process

• Once your return is approved and the product is received, the refund will be initiated

• Refunds will be processed within 5–7 business days

• The amount will be credited to the original payment method

5. Refund for Cancelled Orders

• If an order is cancelled before shipping, a full refund will be issued

• Refunds for cancelled orders will be processed within 5–7 business days

6. Late or Missing Refunds

• If you have not received your refund within the expected time:

  • Please check with your bank or payment provider

  • Contact us if the issue persists

7. Contact Us

For any queries related to cancellations or refunds, contact us at:

             RshopX

Email: rshopxhelp@gmail.com

Phone: 9631410611

Address:        Kargahar, Rohtas

                        Bihar – 821107

                        India