Skip to Content
Refund & Cancellation Policy1. Order Cancellation2. Returns3. Non-Returnable Items4. Refund Process5. Refund for Cancelled Orders6. Late or Missing Refunds7. Contact Us

Refund & Cancellation Policy

At RshopX, we aim to provide a smooth and transparent shopping experience. This policy outlines the terms for order cancellations, returns, and refunds.

1. Order Cancellation

  • Orders can be cancelled before they are processed or shipped

  • Once an order has been shipped, it cannot be cancelled

  • To request a cancellation, please contact us immediately at rshopxhelp@gmail.com or call 9631410611

2. Returns

  • We accept returns only in case of:

    • Damaged product

    • Defective product

    • Wrong item delivered

  • The return request must be raised within 48 hours of delivery

  • The product must be:

    • Unused

    • In original packaging

    • With all accessories and invoice

3. Non-Returnable Items

  • Products that are used, damaged by the customer, or missing original packaging are not eligible for return

  • Certain items may be marked as non-returnable (if applicable)

4. Refund Process

  • Once your return is approved and the product is received, the refund will be initiated

  • Refunds will be processed within 5–7 business days

  • The amount will be credited to the original payment method

5. Refund for Cancelled Orders

  • If an order is cancelled before shipping, a full refund will be issued

  • Refunds for cancelled orders will be processed within 5–7 business days

6. Late or Missing Refunds

  • If you have not received your refund within the expected time:

    • Please check with your bank or payment provider

    • Contact us if the issue persists

7. Contact Us

For any queries related to cancellations or refunds, contact us at:

             RshopX

Email: rshopxhelp@gmail.com

Phone: 9631410611

Address:        Kargahar, Rohtas

                        Bihar – 821107

                        India